If you're one of the millions of people that Verizon sold to Frontier, you're probably really pissed off!
Shortly after Frontier began attempting to integrate 3.7 million customers in the three states starting April 1, things began to unravel. Numerous customers complained they couldn't use phone, broadband or cable TV services -- at all -- for weeks. Company apps no longer worked. Some DNS servers stopped responding. Voicemail services no longer functioned. Customers left without service for weeks say they called customer service lines only to be yelled at or ignored by Frontier support representatives.
LINK:
https://www.techdirt.com/articles/20160523/07094134521/millions-annoyed-as-frontier-bungles-acquisition-verizon-customers-across-three-states.shtml